Zendesk Showcase | Toronto
Join Zendesk, customer experience leaders, and IT professionals in Toronto for an immersive afternoon focused on the future of AI-powered customer service and intelligent support experiences.
This exclusive showcase will explore how Zendesk AI is transforming service operations through connected workflows, agentic automation, and smarter customer engagement strategies designed for modern support teams.
Attendees will hear firsthand customer success stories, gain practical insights during expert-led product deep dives, and participate in a hands-on AI workshop designed to demonstrate how data-driven AI agents can improve customer experiences across every channel.
From networking opportunities to live demonstrations and collaborative sessions, this event is built for leaders looking to innovate and elevate their CX strategy with AI.
Zendesk Showcase Toronto Schedule
Check In & Networking
Welcome and Opening Keynote
Customer Conversation
Networking Break
Product Deep Dive: Resolution Platform
Product Deep Dive: AI Agents
Networking Break
Hands-On Workshop: Building Smarter AI Agents
Happy Hour
Event Location
The Quay — Toronto, Ontario
Join Zendesk and customer experience leaders at The Quay in
Toronto for an immersive afternoon focused on the future
of AI-powered service and customer engagement.
This exclusive Zendesk Showcase event brings together innovators,
CX professionals, and technology leaders to explore how AI,
automation, and intelligent workflows are transforming customer
support experiences across every channel.
Through expert-led sessions, product deep dives, hands-on AI
workshops, and networking opportunities, attendees will gain
practical insights into building smarter service experiences
powered by Zendesk AI.