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Zendesk Showcase | San Francisco The Pearl

The Pearl San Francisco

Zendesk Showcase | San Francisco

Join Zendesk, customer experience leaders, and IT professionals in San Francisco for an immersive afternoon focused on the future of AI-powered customer service and intelligent support experiences.

This exclusive showcase will explore how Zendesk AI is transforming service operations through connected workflows, agentic automation, and smarter customer engagement strategies designed for modern support teams.

Attendees will hear firsthand customer success stories, gain practical insights during expert-led product deep dives, and participate in a hands-on AI workshop designed to demonstrate how data-driven AI agents can improve customer experiences across every channel.

From networking opportunities to live demonstrations and collaborative sessions, this event is built for leaders looking to innovate and elevate their CX strategy with AI.

Event Agenda

Zendesk Showcase San Francisco Schedule

12:30 PM

Check In & Networking

1:00 PM

Welcome and Opening Keynote

2:00 PM

Customer Conversation

2:45 PM

Networking Break

3:00 PM

Product Deep Dive: Resolution Platform

3:00 PM

Product Deep Dive: AI Agents

4:00 PM

Networking Break

4:30 PM

Hands-On Workshop: Building Smarter AI Agents

5:30 PM

Happy Hour

Event Location

The Pearl San Francisco

The Pearl — San Francisco, California

Join Zendesk and customer experience leaders at The Pearl in San Francisco for an immersive afternoon focused on the future of AI-powered service and customer engagement.

This exclusive Zendesk Showcase event brings together innovators, CX professionals, and technology leaders to explore how AI, automation, and intelligent workflows are transforming customer support experiences across every channel.

Through expert-led sessions, product deep dives, hands-on AI workshops, and networking opportunities, attendees will gain practical insights into building smarter service experiences powered by Zendesk AI.